Return Policy

Empty Blurr offers returns related to damaged or defective products due to manufacturing errors.

For these cases, Empty Blurr offers a free reprint or refund if you contact us within 30 days of delivery (for domestic US or regional EU orders) or 45 days (for international orders) with photo proof. Returns for non-defective items or incorrect orders are generally not accepted.

Order Times

Estimated average times are in no way guaranteed. If your order seems to be taking an unusually long time to be produced or delivered, please contact Empty Blurr and provide shipping number. If the Produced Order is lost during Shipment, Empty Blurr will investigate and may provide replacements when appropriate.

After investigating your issue, if Empty Blurr determines that your product is faulty, the order (or item) will be replaced or refunded at the discretion of Empty Blurr.

Empty blurr does not provide refunds for orders still in transit, unless they are deemed lost by our team.

If an order has not been delivered in 30 calendar days (for domestic US or regional EU orders) or in 45 calendar days (for international orders), merchants should contact Empty Blurr Support to be eligible for a reprint/refund.

If tracking of an order states that it has been delivered, yet the Customer reports it as not received, Empty Blurr preserves the rights to refuse a free of charge Reprint or a Refund. Such cases will be individually investigated by our support team.

Empty Blurr reserves the right to refuse a request for refund or reprint, if the reasons for the complaint are due to the following: issues in the artwork, placement, limitations of the product, bleed areas and not following the design guidelines and/or any other reason not eligible for a refund or reprint. Such requests will be dealt on a case-by-case basis.

Make sure to email us with your full name, order number and a detailed description as possible so we can help in an appropriate way.